Weftus Co. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit or shop at weftus.com (the “Site”).
By using this Site, you agree to the collection and use of information in accordance with this policy.

1. What We Collect
When you use our website or place an order, we may collect the following information:
Personal Information

• Name
• Email address
• Shipping address
• Billing address
• Phone number (if provided)
• Payment details (processed securely via third-party providers)

Non-Personal Information

• Browser type and device
• IP address
• Pages visited and time spent
• Referring site or platform
• Cookies (see section 6)

2. How We Use Your Information
We collect and use your information to:

• Process your orders and payments
• Communicate with you about your order or support requests
• Send you updates about product releases or restocks (if you opt in)
• Improve our website’s usability and performance
• Ensure compliance with applicable laws and protect our business

3. Sharing Your Information
We do not sell your personal information to third parties.
We may share your data with trusted service providers who help us operate our business, for example:

• Payment processors (e.g. Stripe, PayPal)
• Shipping partners (e.g. NZ Post)
• Email platforms (e.g. Mailchimp, if used for newsletters)

These providers only receive the minimum information needed and are required to protect your privacy.
We may also disclose information if legally required (e.g. under a court order or to comply with New Zealand law).

4. Data Storage & Security

We take reasonable precautions to protect your personal data. Your information is stored on secure servers and access is limited to authorised personnel.
However, no online transmission or storage method is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Request a copy of the personal data we hold about you
• Ask us to correct or delete your information
• Withdraw consent to receive marketing emails at any time

To exercise these rights, email us at hello@weftus.com.

6. Cookies

Our website uses cookies to improve your browsing experience and help us understand how you use our Site. Cookies are small text files stored on your device.
You can disable cookies in your browser settings, but some features of the Site may not function properly without them.

7. Third-Party Links

Our Site may contain links to other websites (e.g. Instagram, journal articles). We are not responsible for the content or privacy practices of these external sites.

8. Changes to This Policy

Weftus Co. may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us.
Email: hello@weftus.com

Effective Date: 5 September 2025